How To Install Black Box Car
Getting your RAC Black Box fitted is like shooting fish in a barrel. It normally takes less than an hr and will be carried out at a time and location convenient for you.
Please Note - you must ensure your RAC Blackness Box is fitted within xiv days of your policy start appointment, otherwise your policy will be cancelled and you will exist charged a cancellation fee.
one. Booking your appointment
Shortly after you buy RAC Black Box Insurance you'll receive an email with a link to our online booking service to arrange a box fitting appointment. Plumbing equipment tin can take place Monday to Saturday 8am to 4pm, and is subject to availability. You will be given the option of either a morning (AM) or afternoon (PM) engagement.
ii.The box
Our box is the about the size of a matchbox and is normally fitted onto your vehicles battery. Once installed you won't fifty-fifty know it's there and it has no effect on the performance of your machine.
3.One time the box is fitted you'll receive an email containing your user ID and password. These are needed to admission the free Driver App or portal where you can monitor your Commuter Score, car health and journeying detail.
Oftentimes Asked Questions almost your Blackness Box plumbing fixtures
We recognise that you may have some questions about the box plumbing equipment process. Please read our FAQs below to find out more.
Can I drive my machine before the box is fitted?
Yep, you will be insured to drive the car from the moment the policy starts as we understand information technology may take a few days to accommodate you black box fitting. Yous have 14-days to become the box fitted from the policy start engagement.
Volition I be contacted on the 24-hour interval the box is being fitted?
Our engineer will contact you lot the solar day before the appointment and confirm an judge arrival time inside your AM or PM slot. One time the box is fitted, you will receive an email with your login details for the telematics portal so you can start accessing your journeying data.
How long will the box fitting take?
The box plumbing fixtures can take up to an hour, although generally takes less than that. To ensure your policy remains active during the policy term, we need to ensure the device is installed and working correctly.
Who volition fit the box to my motorcar?
I of our contracted engineers volition fit the blackness box to your vehicle. The engineer will arrive to the fitting in a van and bear ID with them. If at that place are whatsoever problems locating you on the day, they will phone call yous using the mobile number provided.
Tin can I select a engagement for the fitting?
Yep you can select your preferred fitting appointment but this must exist within the first 14-days of your policy. You will also take the option to choose between an am or pm slot. The engineer will contact y'all the mean solar day before the appointment and confirm an approximate arrival time within your called slot.
Practice I demand to be at that place the day my box is fitted?
On the plumbing equipment twenty-four hour period someone will need to exist present with the car keys and to sign off the box fitting. This doesn't need to be yous but delight note, we must be able to kickoff the machine engine to complete the plumbing fixtures. Installation normally takes less than an hour.
If we are unable to fit the box on the day because no one is bachelor or there is an event with the vehicle, you lot will have to pay a £45 missed installation appointment fee.
Where will the black box exist fitted to my automobile?
Our box is the about the size of a matchbox and is normally fitted onto your vehicles battery out of sight. One time installed yous won't even know it's there and it has no result on the performance of your car.
If you need to change the battery on your motorcar at whatever fourth dimension during the flow of cover, delight contact us so we can discuss how to transfer the box and so your cover remains in identify.
What happens if I need to cancel my fitting on the 24-hour interval?
Cancelling your box fitting with less that 24 hours notice will incur a missed installation appointment fee of £45. By choosing to rearrange your date, its besides likely there will be reduced availability from our fitters. Please note failure to fit your box within xiv days of the policy showtime date will consequence in policy cancellation.
If you have any further questions about the policy itself, please visit our policy Oft Asked Questions (FAQs).
How do I book my box fitting appointment?
After purchasing your policy with united states you will receive an email from our plumbing equipment partner containing a unique link to book your black box plumbing equipment date. Click on the link to select your preferred plumbing equipment appointment -please note this must be inside 14 days of your policy offset engagement. Morning or afternoon slots are available and the fitter volition come to a location of your selection, whether this be at habitation or work.
What happens if I don't get my box fitted within the get-go xiv-days?
If y'all fail to get your box fitted within the get-go fourteen days of your policy commencement engagement, as per the terms and conditions of this production, your policy may be cancelled. You will receive written notice of cancellation at to the lowest degree 7-days prior to the policy being cancelled, giving you fourth dimension to either get the box fitted or arrange alternative insurance for your vehicle.
There aren't any available appointments in the 14-twenty-four hours window, what do I exercise?
Please let us know every bit before long as possible so we can speak directly to our installers and agree a suitable fitting time and date.
I can't make any of the available box plumbing fixtures appointments. Can I go an extension?
If appointment slots are bachelor during your 14-day window, delight endeavor to accommodate your box plumbing fixtures on one of these dates. Don't forget, your fitting can exist arranged at a time and location of your choice whether that be at your place of work, education or even from home. Someone else can too attend the date on your behalf. If y'all have a 18-carat reason for not being able to make 1 of the available appointments, then please contact the states to discuss.
Source: https://www.rac.co.uk/insurance/black-box-insurance/fitting-the-box
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